Frequently Asked Questions
Yes, we ship worldwide. Shipping costs apply and are calculated at the checkout.
We dispatch orders the same or next business day from our Moonee Ponds 3039 (Victoria, Australia) store.
For domestic orders, please allow 3 - 10 business days from dispatch for your order to arrive.
For delivery estimates visit Australia Post Shipping Calculator.
Automated emails are sent when your order has been received and when your order has been shipped. If you have not received an email from us, please check your spam folder or contact us.
Orders & Returns
We accept garments back provided they are in the original condition and tags are still attached. Simply get in touch with our friendly staff within 14 days of delivery.
- Returning items will need to be shipped at the customers cost.
* For hygiene reasons, we cannot accept returns of briefs, shapewear and hosiery.
** This policy is for online orders only.
We specialize in catering to the fuller figure, offering a range of sizes to accommodate various body types. Our stocked bras range from size 8 to 28, covering cup sizes from A to J. We also stock briefs, shapewear and sleepwear from XS to 5XL+.
If you find yourself on the larger end of the spectrum and have specific preferences or requirements, feel free to get in touch with us. We want to ensure that every customer finds the perfect fit, so contacting us will allow us to check our current stock and assist you in finding the ideal options available.
Yes, all the products available for purchase on our website are in stock and ready to be shipped. There's no need to worry about long waiting times.
If you happen to find that your preferred size is currently unavailable, please don't hesitate to contact us. We'll be more than happy to explore the possibility of ordering your size for you.
Excludes seasonal stock.
Our bra fitting services are entirely complimentary. We believe that finding the perfect fit is an essential part of your shopping experience, and we want to ensure that our customers feel comfortable and confident in their choices. You won't incur any charges for the fitting itself; you only pay for the items you decide to purchase.
Our goal is to provide exceptional service and assist you in finding bras and undergarments that you love and feel great in. So, feel free to take advantage of our free fitting services, and our team will be delighted to help you discover the ideal products for your needs and preferences.
No, bookings are not required for fittings. Walk-ins are greatly welcomed, and our team is ready to assist you whenever you decide to visit. Feel free to drop by at your convenience, and we'll ensure you have a seamless and enjoyable fitting experience.
If you have any specific preferences or questions, feel free to let us know, and we'll be happy to assist you.
No, you don't need to bring anything specific to the fitting. We've got everything covered! Just come as you are, and our expert team will take care of the fitting process.
However, if you have a particular outfit in mind for a special occasion, feel free to bring it along or share a photo with us. This way, we can ensure that your new bra complements your outfit perfectly.
Absolutely! We are dedicated to providing fittings for everybody, every size, and every occasion. Our comprehensive fitting services cover a wide range of needs to ensure that everyone can find the perfect undergarments for their unique preferences and body types. Whether you're looking for everyday comfort, sports support, first bras, maternity wear, plus sizes, bridal lingerie, mastectomy solutions, transgender and crossdressing fittings, or shapewear for any occasion, we've got you covered.
Our commitment is to offer a diverse range of sizes (including in-between sizes) and styles, ensuring that everyone can feel confident and comfortable in their undergarments, regardless of their individual requirements. If you have any specific questions or needs, please don't hesitate to reach out.