Please find some questions and answers below regarding orders.
We offer shipping worldwide through Auspost.
Yes, we will send you a notification as soon as your product is ready to be collected in-store at 22 Puckle Street Moonee Ponds, VIC 3039.
We provide free shipping on all Australian orders over $150.
A flat rate of $10 is applied for anywhere in Australia under $150.
International shipping is calculated at checkout.
Express Post rates also available.
We do our best to dispatch your order the next business day.
Our standard shipping times are 3-10 business days with Standard Post.
We order Tani products weekly, this may delay dispatch by 3 business days.
Shipping times may be subject to COVID-19 and seasonal delays.
Please contact us or check with Auspost prior to ordering if time is of concern.
If you have any concerns about your order, feel free to contact us.
An Auspost tracking number will be sent to your email once the item has been dispatched.
If you have not received a confirmation email, it may have been filtered out by your spam filter. Please check your Junk folder as an email confirmation is sent out with every order. Please get in touch if you have not received your email.